Pauline Cardenas
Operations Manager
Pauline brings over 20 years of experience in benefits and financial services, including more than a decade as an independent financial advisor and over 10 years as an operations leader within large insurance organizations. With a strong background in operational management, she is passionate about improving processes, elevating service, and supporting individuals with a steady, client‑focused approach. She holds an MBA from DePaul University and maintains her Illinois insurance license.
Family‑oriented and grounded, Pauline is a mother of two who loves to read, travel, and explore new places.